Integrate with PagerDuty

The integration with PagerDuty allows you to configure email notifications that you can receive daily or any time there is a change to a Best Practice Check or alert.

To configure your PagerDuty integration, please review and follow this workflow. If you need assistance with this configuration, please contact CloudCheckr Support.

  1. Launch PagerDuty.
  2. From the PagerDuty landing page, click the Configuration tab and select Services.
  3. From the Service Directory page, click + New Service.
  4. Under General Settings on the Add a Service page, type a name for your new service.
  5. Under Integration Settings, select the Use our API directly radio button and from the drop-down menu, select Events API v2 from the drop-down list.
  6. In the Integration Name text field, type the name of your API event.

    Here is an example of what your screen may look like after you complete your integration settings:

  7. Scroll down to Incident Settings and from the Escalation Policy drop-down list, select an escalation policy that best fits with your use case. In our example, it is Sev1 Alarm.
  8. Click Add Service.

    Your new service page will open.

  1. On your new service page in PagerDuty, click Integrations.
  2. Type a name for your key.

    PagerDuty will generate a unique integration key.

  3. Copy the integration key.
    Save this integration key in a safe location because you will need it in Step 3: Create a CloudCheckr Integration.
  1. Launch CloudCheckr.
  2. From the left navigation bar, choose Account Settings > Integrations > Configurations.

    The Integration Configurations page opens.

  3. From the drop-down menu, select PagerDuty, type a name for your PagerDuty integration, and click Create.

    A message indicates that your integration was created successfully.

  4. Click OK.

    The page displays the new integration.

  5. Click to view the details.
  6. Under Account, click to view the details.

    CloudCheckr autopopulates the name of the PagerDuty instance in the Name field.

  7. In the Service Key field, paste the integration key you created in Step 2: Create an API Key.
  8. Click Save.
  1. Under Account, click Send Test.

    This action will trigger an alert in PagerDuty.

  1. Return to PagerDuty.
  2. Click Alerts.

    You will see your test message in the Alerts list.

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